VerifiedID LLC — Terms of Use

1. Acceptance of Terms & User Roles

By accessing or using the Services—whether as a corporate client, prospective candidate, or active employee—you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you must discontinue use immediately. You represent and warrant that you are at least 18 years of age and possess the legal authority to accept these Terms.

User Categories & Obligations:

• Corporate Clients (“End Users”): You agree to obtain all legally required candidate authorizations and standalone consents under the Fair Credit Reporting Act (FCRA) prior to initiating screening. You assume full responsibility for executing mandatory Pre-Adverse and Final Adverse Action legal workflows.
• Candidates and Employees (“Verification Subjects”): You agree to present genuine, unexpired, and unaltered identification documents. You warrant that all personal data provided belongs strictly to you. You explicitly consent to the capture of live video streams, IP addresses, device telemetry, biometric identifiers, and metadata solely for identity validation, employability verification, and fraud prevention.

2. Description of Services

VerifiedID provides comprehensive consumer background screening, credential authentication, and risk-mitigation solutions. The Services include:

• Traditional Screening: Criminal background checks, employment/education verifications, motor vehicle records (MVR), drug screening, credit history checks, and reference verifications.
• The TruCheck™ Suite: Interactive verification sessions featuring live video liveness assessments, cryptographic geolocation, IP auditing, multi-source data cross-referencing, and automated employment authorization evaluations (including Form I-551, Form I-767, Form I-94, and Form I-797 baseline matching via government endpoints such as the USCIS Torch API).

3. Data Retention, Account Closure & Deletion

SLA

To ensure compliance with data protection laws (including CCPA and FCRA), VerifiedID maintains clear rules regarding data lifecycle and account management:

• Permanent Data Deletion SLA: Users have the right to request permanent deletion of their personal data at any time by emailing privacy.trucheck@verifiedid.co. VerifiedID will process and finalize permanent data deletion within thirty (30) calendar days of receiving a verified request, subject to mandatory legal retention exemptions.
• Account Closure: Users may close their account at any time by contacting customer support at support@verifiedid.co or submitting a request in the account settings portal.
• Dormant Account Retention Policy: Inactive or dormant accounts are maintained for seven (7) years to satisfy FCRA Section 605 statutory recordkeeping mandates and cross-tenant fraud detection rules. Upon the expiration of the seven-year retention window, all stored dormant account data and associated audit logs are automatically scrubbed and permanently erased from active systems.

4. Privacy Practices, Data Sharing, & No-Sale

Prohibition

Your privacy and data security are central to our operations:

• No Selling of Data: VerifiedID does not sell, rent, lease, trade, or monetize user data (including personal, biometric, or work authorization information) for profit or any monetary consideration.
• Data Use & Sharing Restrictions: Collected data (including identifiers, biometrics, document images, and network telemetry) is used strictly to render verification services, detect fraud, and execute law enforcement compliance.
• Third-Party Limits: Third-party use or disclosure of user information (including de-identified, anonymized, or pseudonymized data) for any purpose outside of rendering the TruCheck™ service is strictly prohibited without active user consent. All third-party sub-processors and infrastructure partners are contractually bound to the terms, security standards, and privacy protections set forth in our policies.

5. Prohibited Conduct & System Integrity

Users are strictly prohibited from compromising the security or integrity of the Services. You explicitly agree that you shall not:

• Submit false, forged, altered, counterfeit, or misleading identity records, stolen Social Security Numbers, or altered documents. Submitting fraudulent documents constitutes illegal activity under state and federal statutes (including 18 U.S.C. § 1028, 18 U.S.C. § 1028A, and 18 U.S.C. § 1546).
• Intercept, disrupt, manipulate, or spoof live video feeds, biometric streams, or device geolocation parameters (including using VPNs or virtual cameras).
• Reverse engineer, decompile, disassemble, or attempt to derive the underlying source code, computer vision frameworks, or proprietary APIs of the Services.
• For Corporate Clients: Download, export, frame-capture, or locally archive any source images or live interactive video assets uploaded within the TruCheck™ ecosystem.

6. Intellectual Property & Neutral Agency Limits

All software code, user interface designs, logos, trademarks, and algorithmic status methodologies (including the "Clear" vs. "Review Required" triage matrix) remain the exclusive intellectual property of VerifiedID LLC.

• No Employment Decisions: VerifiedID operates strictly as a neutral Consumer Reporting Agency (CRA). VerifiedID does not make hiring, retention, or adverse employment decisions. System outputs represent analytical flags requiring client due diligence.
• Law Enforcement & Fraud Reporting: VerifiedID reserves the unrestricted right to investigate and report suspected identity theft, stolen SSNs, organized crime, or counterfeit documents to federal authorities—including the FBI (IC3), U.S. Homeland Security Investigations (HSI), the U.S. Secret Service, and the Social Security Administration OIG—without prior notice.

7. Data Breach Notification & Ownership Transfers

Transfers

• Data Breach Notification Protocol: In the event of a confirmed security incident or data breach resulting in unauthorized exposure of user data, VerifiedID will notify affected users, enterprise clients, and regulatory authorities without unreasonable delay. Notifications will include plain-language details regarding the nature of the breach, affected data categories, and actionable instructions for protective self-measures.
• Transfer of Ownership or Business Closure: If VerifiedID undergoes a merger, acquisition, corporate reorganization, or sale of assets, users will be notified prior to the transfer. The acquiring entity will be contractually required to align with these Terms and Privacy commitments. Users will be provided clear options to securely download, transmit, or permanently dispose of their stored records prior to transfer completion.

8. Active Consent for Policy Changes

VerifiedID reserves the right to update these Terms to reflect legal or platform changes. When material updates occur, VerifiedID will:

• 1.Notify users via email or prominent portal announcements.
• 2.Provide a plain-language summary highlighting all key changes.
• 3.Require active user consent (such as an explicit click-through acceptance prompt) before updated Terms take effect.

9. Disclaimers, Liability & Governing Law

The Services are provided on an “as is” and “as available” basis without express or implied warranties. To the fullest extent permitted by law, VerifiedID LLC shall not be liable for indirect, incidental, special, or consequential damages arising from data discrepancies or client hiring interpretations.

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Legal proceedings shall be litigated exclusively in the state or federal courts located in Fulton County, Georgia.

10. Contact Us & Legal Inquiries

If you have questions regarding these Terms or wish to exercise your data rights, please contact: